In Queuing Theory, statistical pattern by which customers arrive over a period of time, follows

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UGC NET Paper 2: Management 4th Dec 2019 Shift 2
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  1. Binomial distribution
  2. Normal distribution
  3. Poisson distribution
  4. Long-normal distribution

Answer (Detailed Solution Below)

Option 3 : Poisson distribution
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UGC NET Paper 1: Held on 21st August 2024 Shift 1
50 Qs. 100 Marks 60 Mins

Detailed Solution

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Key Points 

Queuing Theory:

  • The complete system of waiting in line is examined by queuing theory in operations research, encompassing elements like customer arrival rate, server count, customer count, waiting room capacity, average service completion time, and queuing discipline.
  • Queuing discipline refers to the guidelines of the queue, such as whether it follows a first-in, first-out, prioritized, or serve-in-random-order system.

Important Points

  • In Queuing Theory, statistical pattern by which customers arrive over a period of time follows Poisson distribution
  • The number of customer arrivals in a specific time period is expressed as follows


where X=The total number of arrivals during the period
λ =the mean number of customer arrivals per unit of the time period.

Thus, in Queuing Theory, statistical pattern by which customers arrive over a period of time, follows Poisson distribution

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